Returns & refunds
A simple and fair process for your peace of mind.
If you're not satisfied with your order, you can return it within 14 days of delivery. The product must be unused and in its original condition.
For claims, please contact us as soon as possible and include your order number with a short description of the issue.
After approval, we'll send return instructions. Shipping costs depend on the claim type and local regulations.
Contact us at pookie.crafts909@gmail.com.